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Concerto Designs offers you a complete and comprehensive source for your custom web design and development projects. By integrating well-crafted website and User Interface designs with interactive elements and powerful internet marketing solutions, we develop websites that deliver tremendous impact and ROI. The following list of our Web Design, Web Development, and Internet Marketing skills delineates the major areas of our services and client focus:
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Concerto Designs offers an Online Reputation Management (ORM) plan to assess, restore and manage your business' online reputation.
This online reputation management process takes three steps:
1. We diagnose your online reputation, assessing both its strengths and weaknesses.
Even when the vast majority of your online reviews are positive, a small number of unfair, negative reviews can damage your reputation and drive away potential customers. We research and report on all aspects of your online reputation. You learn the strengths and weaknesses of your online reputation and how search engines index information about your company and your competitors.
2. We create listings and profiles with the major business directories.
With our online reputation management service, we help you up business accounts in as many - or as few- of these web business directories as your business requires. Your new business profiles will help displace negative reviews by competing for search engine visibility and allowing you greater control and response mechanisms. We edit your content for superior web messaging, choose effective keywords for search engines, and manage incoming reviews. Maps, contact information and concise, effective content promote your business' visibility and online reputation, outperforming older, outdated reviews.
The business directories that we work with include:
Google Places, Yahoo Local, Bing Local, Yelp, Thumbtack, YP.com (formerly Yellow Pages), Local.com, Citysearch, Localeze, InsiderPages, and Foursquare.
Some directories allow deletion or company response to negative reviews - very similar to the models you see at online marketplaces. Others focus instead on presenting your company's profile and services. Based on our initial analysis, we help you choose the best directories to ensure that your account continually keeps pace with your business's marketing goals.By choosing your accounts strategically, you engineer a web presence that reaches your target audience.
3. We then create a Customer Review Program to help and encourage your customers to post accurate, positive reviews of your business with specific directories that deliver the maximum benefit to your online reputation. We'll give you the links and content that you can provide to customers or post on a Facebook page so they can easily find and post their reviews.
In addition to these three steps, we will also generate quarterly reports on your new accounts and work with you to manage them. With these reports, you can monitor and respond effectively to customer reviews.
Includes preliminary report and analysis, complete business profiles with three major business directories (you choose from Google Places, Yahoo Local, Bing Local, Yelp, Local.com), Customer Review Program, four quarterly reports.
Includes preliminary report and analysis, complete business profiles with six major business directories (choose from Google Places, Yahoo Local, Bing Local, Yelp, Local.com, Thumbtack, YP.com (formerly Yellow Pages), Citysearch, Localeze, InsiderPages, Foursquare), Customer Review Program, four quarterly reports.
Includes preliminary report and analysis, complete business profiles with all the major business directories (Google Places, Yahoo Local, Bing Local, Yelp, Local.com, Thumbtack, YP.com (formerly Yellow Pages), Citysearch, Localeze, InsiderPages, Foursquare), Customer Review Program, four quarterly reports.
While vacationing with our family on Minnesota's beautiful North Shore of Lake Superior, our car suffered a mishap in a construction zone. A large rock tumbled out of the dump truck in front of us and before we could react or stop, we had driven over it, leaving a 5 inch hole in the oil pan. We immediately pulled over to Split Rock State Park, where I began searching for a tow service. Luckily, I had seen a tow truck assisting someone else at another Minnesota State park two days earlier, and I remembered the name: Blazers Auto Service. Using my smartphone, I ran a search on Google and discovered that:
Every business owner understands the power of reputation. You work hard to build an excellent reputation by developing strong customer relations and delivering superior service. Your online reputation is equally important to your success. On the web, customer reviews can help build - or destroy - your company's online reputation. Unfortunately, just one negative online review, no matter how old, mistaken, or irrelevant, can overshadow years of hard work and excellent testimonials. Search engines give these reviews high visibility and frustrated business owners feel they cannot respond.
A small business's most effective tool in combatting negative reviews is to have a well-built, optimized web site with a LOT of authentic, well-written content. That can also be a significant cost both in money and time that many small businesses cannot afford. If you own or manage a franchise, your web presence may be restricted to a main corporate site where you have fewer options for adding or customizing content specifically related to your company. Concerto Designs has designed an innovative plan small businesses can use to effectively manage their online reputation.
